Hi, I’m Michal.
I’m a content designer who likes asking questions

I care about content and the structure underneath it, enough to have a growing list of screenshots of my phone. I'm currently researching how to maintain the soul of our user experiences, even in the age of AI.

Content design / UX / Human-centered AI

Michal Kessel Shitrit speaking on stage

Case studies and quick bytes

Most of my work can't be shared online, but it's all here in this ✨password-protected page✨. If you're curious, just ask and I'll send the password over.

What I'm curious about right now

01

Conversational design

How can we make digital products feel, sound, and look human?

02

Context engineering

Feeding AI the right information so it stops randomizing outputs and starts paying in sweat.

03

The soul in the written word

What is it about some written paragraphs that makes us feel feelings?

04

Multilingual experiences

Because I've had just about enough of premium brands showing AI slop in every language but English.

05

Personalized interfaces

What do you mean "you can just change the microcopy to fit each person's habits"?!

06

Ethical AI use

Can we design AI experiences that don't create an unhealthy relationship with tech?

Where I've been speaking

My speaker profile ↗
September 2026

Measuring Words: How to test and validate UX content

Future Product Days · Copenhagen

A hands-on workshop, which I ran twice, about moving teams from arguing over copy to deciding with data. It covers five testing methods, both quantitative and qualitative, with templates for planning microcopy tests.

Workshop
May 2026
Watch

Don't trust the bot: A human framework for evaluating AI copy

WebExpo · Prague

Five principles for checking AI-written UX copy, with real product examples, and a way to tell which parts of an experience still need a human.

Talk
May 2026

Content design masterclass

WebExpo · Prague

A full day of content design, for a room of designers and writers.

Masterclass
May 2026
Watch

Context for AI and how to structure it

UXI 2026 · Tel Aviv

Why AI keeps giving you generic copy, and how to build reusable context packages so it writes like your team does. FINQ was the case study. The recording is in Hebrew, with English subtitles.

Talk
September 2025

A practical method to minimize cognitive load in fintech and beyond

Future Product Days · Copenhagen

The core term method I developed while working on bit, Israel's most popular payment app, and how to decide when copy can be radically short and when it needs more.

Talk
February 2025

Minimizing cognitive load in fintech

UX Writing Community Meetup · Tel Aviv

The first time I presented the core term method, to the Israeli UX writing community.

Talk

Want to talk?

If you're working on something and the words aren't coming together, I'd love to hear about it.

Also happy to talk shop, trade notes, or just compare coffee orders.